MiCall+ is a hosted telephone system combining all the functionality of a traditional PBX with all the benefits of a cloud based solution.
The system uses IP handsets to register to the hosted telephone system, allowing you to use all the standard features associated with an on premises system while providing a whole suite of products to improve productivity.
For example, Outlook and CRM integration allow Click2Dial and screen popping, while Mobile Office, our softphone solution, allows a remote worker to be part of the phone system using their PC or smartphone device.
What could MiCall+ do for my business?
• Full PBX functionality
• Geographic presence in any area code • Remote working
• Outlook and CRM integration
• Full business continuity
Basic functionality; make and receive calls, transfer and hold. This is ideal if you are a fixed office worker who doesn’t need voicemail, require minimal functionality and don’t need to control any features.
MiCall + Advanced
All of the MiCall+ Basic features, plus voicemail with email notifications and the toolbar feature for call control through Outlook or web browsers. This pack would suit an office worker who is regularly away from their desk so needs to be able to control call features and have access to voicemail.
All of the Basic and Advanced features, plus Mobile Office for smartphones, shared call appearance for one number on multiple devices and eFax. A Mobility licence would be perfect for a mobile office worker who travels a lot, relying on their smartphone and wanting to make and receive calls on their hosted number.
Additional features Toolbar
The toolbar feature lets you manage incoming and outgoing calls, maintain up-to-date connection information and configure telephone settings with the click of a mouse. The feature is integrated into Outlook, Internet Explorer or Firefox and provides full access to the MiCall+ service and call management features.
CommsPilot Express (mobility client)
Allows you to manage your personal services using four configurable profiles even when off-site, via a phone or the web. These profiles control incoming calls automatically and calls are managed based on a predefined schedule that you create the first time you log in.